Chapter 10
Goodwill is the main topic in this chapter. Why does it
concern in Web design? It’s because when people visit your site, some of them
have a lot of goodwill, some of them less than, they will give your site a
chance to browse your site. Some mistakes can destroy their efforts; some may
help increase their diminished goodwill. There are some kind of mistake that
can diminish the user’s goodwill and efforts, such as they can’t find the
information they want in your site even they tried searching utility, also the
mistaken site asked the unnecessary information, or make the user wait too long
to enter the homepage, and especially your site looks unprofessional design. But
you could save your user’s goodwill and even satisfy them by giving the main
information and its related details, or Frequently Asked Questions section that
answered the often question that most of users asked after some user usability
testing or even making the whole website can be printable with just one click
without go to each page and click print, this will save user a lot of time to
visit the rest of site.
Chapter 11
A working site is the site that any kind of
users can access and use anytime without failing user's usability.
Accessibility and usability are important
aspects that web developers and designer should decide to end up their work
based on from usability tests. In web design, there are many reasons to decide
a layouts and functions that can support the most common kind of users of the
site, such as site for business people, site for non-profit, forum, or even for
handicapped people. So just do the right
thing so people can feel comfortable when they are surfing the site without
skeptical. The problem for handicapped people is how they can access the
computer and even the website to read news.
Hence, there must be more works for
designers and developers. But to compromise the designers’ and developers is
one of the hardest parts because we cannot design the layout for handicapped
people with the layout for business people with the mission that your site
should be consistent. Those two problems will conflict and let the discussion
to not be able to be solved.
But there are few ways that can help to fix
the problems between technology and standards, that are fix the usability
problems that confuse everyone. And use alternative technology to help
handicapped people like use audio function to help blinded people can hear the
news. And finally is using web technology like HTML,CSS, and JavaScript to
alter the code to make fix the little errors which can be acceptable by any
users and even keep the site be consistent.
Links for reference:
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